Shipping policy

Effective Date: 28-01-2026

Last Updated: 19-02-2026

This Shipping Policy applies to all orders delivered within Canada.
We aim to offer a clear, reliable, and transparent shipping experience for Canadian customers.

1. Shipping Costs

Standard shipping within Canada is free on all orders.
There are no additional handling or processing fees charged at checkout.

2. Processing & Delivery Times

Processing time: 1–2 business days
Estimated delivery time: 3–5 business days after dispatch
Order cut-off time: 12:00 PM (Eastern Time, Canada)

Depending on availability, certain items may be shipped from our EU warehouse to ensure faster processing and reliable delivery.

Delivery times may vary due to courier volume, weather conditions, remote-area routing, or other local factors.

Once your order has shipped, you will receive an email containing your tracking information.

3. Customs & Import Fees

Orders shipped from the European Union may be subject to Canadian customs duties, GST/HST, or import fees.
If these charges apply, they are the responsibility of the customer.

4. Address Changes

If you need to change your delivery address, please contact us within 24 hours of placing your order.
After dispatch, address changes can no longer be made.

5. Order Cancellations

You may cancel your order before it has been dispatched.
After shipment, cancellations are no longer possible.
Items may still be returned in accordance with our Refund Policy.